Company
Product changes, rate decisions and policy updates, written by the people who made them. When a change is not in your favour, it is announced here too.
Product14 July 2026
We now offer fixed terms out to sixty months. The longest term pays less than the 24-month, and we would rather explain that on the rates page than have you discover it.
Read the announcementPolicy2 June 2026
A newly added payee cannot receive more than a capped amount for its first four hours. It is the single most effective control we have against authorised push payment fraud.
Read the announcementAnnouncement20 April 2026
Every ICB current account can now hold fifteen currencies side by side, with conversion at a published 0.35% spread and no fixed fee.
Read the announcementPolicy9 March 2026
When you dispute a card transaction, we now assess provisional credit within 48 hours — so a contested charge does not hold your balance hostage while it is investigated.
Read the announcement